PLEASE READ BEFORE SUBMITING SUPPORT REQUEST

Withdrawal Problem

• You can only withdraw amount equivalent in "Available Balance".
• Withdrawal requests can be processed within 24 hours from the time of your request.
• Still facing issues with Withdrawal system? Contact us right away!

Deposit Problem

• Missing Deposit? Provide us your Payment Batch details/ screenshot via Support Form
• Bitcoin deposit may take up to several hours to show up in your account.

Referrer Problem

• For security reasons, referrer data can be changed only by direct request made from both sides (referrer/user).
• Please check sponsor username in the registration page before creating account.
• Cannot find Upline ID despite of using ref link? Contact us with details

Forgot Username or Password?

• You can restore your password by clicking at "Forgot Password" Button.